Shop Policies

Shipping

Your order will ship within 5–7 business days. We use USPS for most shipments, and you’ll get tracking info as soon as your order is on its way.

Once your package is with the carrier, delivery times can vary — we’re not able to control shipping delays, but we’ll always do our best to keep things running smoothly on our end!

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At this time, we only ship to the United States and Canada.

For Canadian customers:
Buyers are responsible for any customs duties, taxes, or import tariffs that may apply when your order arrives. These fees are not included in the purchase price or shipping cost and vary by province. We recommend checking with your local customs office for more details.

To help offset international shipping, Canadian customers can use code CANADAGIFT at checkout to receive a free 3" Color Pop planter with their order 🎁

This gift is reserved for customers with Canadian shipping addresses. U.S. orders using this code will not receive the free item — thanks for understanding!

While we do our best to ensure fast, smooth delivery, we can’t control delays caused by customs processing.

Returns

Because each item is made to order, all sales are final — but we definitely want you to be happy with your purchase.

If something arrives damaged or doesn’t look quite right, just send us a message. We’re happy to take a look and make things right where we can.

Cancellations

Changed your mind? No problem — we accept cancellations any time before your order ships.

Once it’s shipped or already in production, we’re not able to cancel it, so just reach out as soon as you can if something comes up.